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Articles in this section

  • Why is there a time limit to booking tickets online?
  • Why do I suddenly have different tickets in my order than I originally chose?
  • Why can't tickets be traded or returned?
  • Why can't I order any amount of tickets for some events (e.g. only 4 tickets)?
  • Why can't I leave single seats free?
  • Why can't I choose the eTicket option?
  • What is ticket personalization?
  • What is a presale and how to I book tickets for it?
  • What does "currently no tickets available" mean?
  • What are VIP tickets and how are they delivered?
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How can I contact your customer support?

If you have any questions regarding an order, or want to know some information about an event, please contact our customer service under 0043 (0) 1 - 25 30 555.

Related articles

  • How to Contact us
  • When do I receive a refund for cancelled or rescheduled events?
  • Thanks for your submission
  • Which payment options do I have?
  • I haven't received my eTickets, what can I do?
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