If the tickets were ordered with the delivery options Standard Shipping (DHL), Express Shipping (DHL Express), Benelux Shipping (DHL), or World, you will receive an email from DHL or UPS with a tracking number to inform you that your tickets have been sent. Therefore we ask you to regularly check your inbox and your spam folder. Unfortunately, there will be no shipping confirmation for the option „Standard post“.
Articles in this section
- Why is my name on the eTicket?
- Why can't I pay with a money transfer?
- Why can't I choose the eTicket option?
- Which payment options do I have?
- Which delivery options are there?
- When I order tickets for different events, do I have to pay the shipping fees twice?
- What is an eTicket and how is it delivered?
- What is a Collector-Ticket?
- What is 3-D Secure and what benefits does it have?
- My tickets haven't arrived yet, what can I do?