Normally you receive your order within two working days. In exceptions it can take a few days longer, if for instance there are extreme weather conditions, increased security measures at airports, or similar things that can hinder shipment. The delivery option Express can ensure you receive your Tickets from one day to the other. Therefore, if you should need the Tickets quickly, we suggest to choose the Express option. Maybe your order was delivered in your neighborhood. This isn't untypical and your tickets might be next door with a friendly neighbor. If your order hasn't arrived after seven days, please contact our customer service under 0043 (0) 1 - 25 30 555.
Articles in this section
- Why is my name on the eTicket?
- Why can't I pay with a money transfer?
- Why can't I choose the eTicket option?
- Which payment options do I have?
- Which delivery options are there?
- When I order tickets for different events, do I have to pay the shipping fees twice?
- What is an eTicket and how is it delivered?
- What is a Collector-Ticket?
- What is 3-D Secure and what benefits does it have?
- My tickets haven't arrived yet, what can I do?