- Why is there a time limit to booking tickets online?
- Why do I suddenly have different tickets in my order than I originally chose?
- Why can't tickets be traded or returned?
- Why can't I order any amount of tickets for some events (e.g. only 4 tickets)?
- Why can't I leave single seats free?
- Why can't I choose the eTicket option?
- What is ticket personalization?
- What is a presale and how to I book tickets for it?
- What does "currently no tickets available" mean?
- What are VIP tickets and how are they delivered?
- Was my order successful?
- If I ordered reduced tickets, do I have to show proof at the venue?
- How do I prepare for a popular presale start?
- How do I order tickets online?
- How do I get reduced tickets for students, seniors, etc.?
- How do I find an event on your website?
- How can I contact your customer support?
- Does the presale also offer the best seats?
- Do you offer bookings via seatmaps for every event?
- Can I get insurance for my tickets?
- Can I change my delivery address after ordering my tickets?
- Can I cancel, change, or return my tickets after ordering them?
- Can I also order tickets on Ticketmaster.at from outside of Austria?
- Can I also buy tickets for events outisde of Germany?
Ordering Process