Ticketmaster strives to make purchasing accessible tickets as easy as possible.
The availability and type of accessible tickets depend on the policies of the Event Promoter and/or venue. Many venues offer designated areas and seating for guests requiring accessible accommodations.
A companion ticket is often included with the purchase of an accessible ticket. To find out what applies to your specific event, search for the event name on Ticketmaster.at and check the event information.
If you don’t find accessible options or information for your event on our website, please call our Accessibility Line at 0043 (0) 1 - 25 30 555 for assistance.
Booking Accessible Tickets
- Booking Directly from the Venue. Many venues only sell accessible tickets through their box office. Search for your event at Ticketmaster.at and click More Info in the browser or tap the ℹ icon in the app to find details on how to book. Venue websites or customer service may also provide further information.
- Booking through Ticketmaster. For events where accessible tickets are available through Ticketmaster, you can book your ticket online at Ticketmaster.at or call our Accessibility Line at 0043 (0) 1 - 25 30 555.
Accessible tickets are reserved for fans with disabilities and their companions. Misuse of this policy may result in ticket cancellation. If you purchased tickets in error, please contact Fan Support.
Proof of eligibility may be requested upon entry to your event.