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Presales, Buying Basics and Payment details
Presale
How do I sign up and access tickets through an artist’s presale?
How do I get a presale code?
What is the queue and how do I join?
Buying Basics
Why are tickets available last minute?
Why do tickets sell out quickly?
Why did I receive an error message?
Where can I buy tickets?
What does restricted view or side view mean?
Do I need to buy a ticket for my child?
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Ticket Price
How are ticket prices and fees determined?
How do I find ticket prices and fees?
Accessibility
Accessibility Statement for Ticketmaster GmbH
Accessibility: Everything You Need to Know
Payments
Can I pay with more than one payment method?
When will I be charged for my purchase?
How can I pay for my tickets?
VIP Packages
What should I do if I haven't received my VIP package?
What are VIP tickets and how are they delivered?
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